Can I undo actions during the Design step?

Yes. You can use the undo/redo buttons available in the interface at any time.

Can I adjust the border reinforcement?

Yes. In the Manufacturing Settings during the Design step, you can increase or decrease the border reinforcement thickness.

Can I adjust the contact points while modeling?

Yes. In the Design step, you can adjust contact points using the manipulators and the "Antagonist Contacts" slider (abrasion, deformation, or in between). Minimum occlusal and proximal distances are respected. Contacts are displayed in color in the Colormap panel.

Is the minimum thickness checked? Can I adjust it?

Yes. The minimum thickness for the selected material is maintained throughout design. Circle One alerts you if the prosthesis is not insertable at the chosen minimum thickness, and offers three options: auto-adjust, manual correction, or continue without correction. You can adjust the minimum thickness in the Manufacturing Settings or in "My Design Preferences." Thin areas are visualized in the Colormap panel.

Technical Support

WebGL Issues

Article

Circle One uses WebGL to display interactive 3D content directly in your browser. Your browser is currently unable to run WebGL correctly? Please follow the steps below to resolve the issue

Equipment

WebGL is not available in your browser

Circle One uses WebGL to display interactive 3D content directly in your browser.

Your browser is currently unable to run WebGL correctly. This is usually caused by disabled graphics acceleration, an outdated browser or graphics driver, or a browser extension or system configuration interfering with WebGL.

Please follow the steps below to resolve the issue for Google Chrome / Microsoft Edge (similar process for other browsers).

1. Enable graphics acceleration

WebGL relies on your computer's graphics processor (GPU). Make sure graphics acceleration is enabled in your browser.

Open Settings in the top-right corner
Select System
Enable Use graphics acceleration when available.

if it is already enabled, disable it, then enable it again.

Restart your browser and try again.

2. Update your browser

Using the latest version of your browser can resolve compatibility and graphics-related issues.

Open Settings in the top-right corner
Select About Chrome or Help and feedback / About Microsoft Edge
Your browser will automatically check for updates

If an update is available, install it and restart your browser and try again.

3. Update your graphics drivers

WebGL uses your computer's GPU. An outdated or incompatible graphics driver can prevent WebGL from working correctly.
Graphics drivers are updated automatically through Windows Update:

Click the Start button and go to Settings
Select Update & Security (Windows 10) or Windows Update (Windows 11)
Click Check for updates, install any available updates, and restart when prompted and try again

4. Check browser extensions

Some browser extensions, particularly privacy, security, ad-blocking or content-filtering extensions, can interfere with WebGL.

To check whether an extension is causing the problem, try opening this website in a private/incognito window New Incognito Window

If WebGL works in the private window, temporarily disable your browser extensions and try again.

5. Try another browser

If WebGL still does not work, try opening this website with another up-to-date browser.

For example, if you are currently using Chrome, try Microsoft Edge, or vice versa.

If WebGL works in one browser but not another, the issue is likely related to the browser configuration rather than your computer's GPU.

6. Restart your computer

If you have updated your browser or graphics driver, restart your computer before trying again.

A restart can be necessary for graphics driver changes to take effect correctly.

Still not working?

If WebGL is still unavailable after following these steps, your computer, browser or network environment may be preventing WebGL from running.

This can happen on:

computers with outdated or unsupported graphics hardware;
computers using remote desktop or virtual machines;
computers managed by an organization with restricted browser or graphics settings;
systems where WebGL has been disabled for security or stability reasons;
systems with multiple GPUs where the browser is using an incompatible GPU.

If you are using a company computer, you may need to contact your IT administrator.

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