Can I undo actions during the Design step?

Yes. You can use the undo/redo buttons available in the interface at any time.

Can I adjust the border reinforcement?

Yes. In the Manufacturing Settings during the Design step, you can increase or decrease the border reinforcement thickness.

Can I adjust the contact points while modeling?

Yes. In the Design step, you can adjust contact points using the manipulators and the "Antagonist Contacts" slider (abrasion, deformation, or in between). Minimum occlusal and proximal distances are respected. Contacts are displayed in color in the Colormap panel.

Is the minimum thickness checked? Can I adjust it?

Yes. The minimum thickness for the selected material is maintained throughout design. Circle One alerts you if the prosthesis is not insertable at the chosen minimum thickness, and offers three options: auto-adjust, manual correction, or continue without correction. You can adjust the minimum thickness in the Manufacturing Settings or in "My Design Preferences." Thin areas are visualized in the Colormap panel.

In order for our support team to assist you, you might have to download and install the following remote access software.

RustDesk (Preferred)

RustDesk is our preferred remote access software for support access. It is free, open-source and easy to use.

Download & Installation

Download the RustDesk installer from rustdesk.com/download.
Once the download is complete, click on the file in your browser's download section or in your Downloads folder to run the installer.
Proceed with the standard installation by clicking Next as needed, then Finish.
RustDesk will launch automatically at the end of the installation.

Usage

Run RustDesk by double-clicking the shortcut on your desktop.
Once RustDesk is open, provide the ID shown in the left panel to your support contact.
Do not share the One time password shown below the ID. When the support engineer tries to connect, a pop-up will appear asking your permission — click Accept.

TeamViewer (Backup)

In case something goes wrong with RustDesk, TeamViewer can be used as a backup option. Download and install the latest version from teamviewer.com/download. Once connected, our support engineer may help you set RustDesk up for future support needs.

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Frequently Asked Questions

What is One Click Manufacturing?

Equipment

Can I use multiple machines or different materials?

Equipment

Which manufacturing machines are compatible with Circle One?

Equipment

Which intraoral scanners are compatible with Circle One?

Equipment

Do I need a powerful computer or specific equipment?

Equipment